DELIVERY INFORMATION
Aire Smart - Delivery Information
IMPORTANT INFORMATION
As a Viper Professional product distributor for the UK and as part of a wider network of distributors we are not able to complete shipping outside of the UK when your basket includes Viper Professional products. For more information and to find your local distributor for your country please email sales@airesmart.co.uk.
FREE Shipping:
Spend £120+VAT or more and get shipping for FREE (Mainland UK ONLY)*
We offer a free shipping service when you spend £120+VAT or more. Depending on the value and size of the parcel, we will send the order with either Royal Mail or Courier methods. Orders placed before 1pm (Monday to Friday) will be despatched the same day where possible. Orders placed on Saturday or Sunday will be despatched on the next working day.
* Maximum 20kg for free shipping. Orders over 20kg will include a multiple box charge of £9.99+VAT. Addresses with postcodes that are part of the Extended Area below will not be eligible for the free shipping option.
Delivery via Courier method:
£9.99+VAT (Mainland UK ONLY)
£35.00+VAT (Isle of Wight)
£POA (Channel Isles)
£POA (Northern Ireland)
£POA (Isle of Man)
Orders placed before 1pm Monday to Friday using the Courier method will be despatched same day where possible on a next working day delivery service (Mainland UK). Orders placecd after 1pm Monday to Friday will be despatched the next working day where possible. Orders placed on Saturday or Sunday will be despatched on the next working day.
We use different couriers dependant on the contents of the order. Full tracking details will be sent once the order has been despatched with the courier.
PLEASE NOTE: During Bank Holiday, Easter & Christmas periods and severe weather conditions, services may be delayed, please contact us for more information at the time of placing your order. Charges include postage and packaging costs as standard.
Delivery via Royal Mail method:
£Price depends on weight and size of order, this will be calculated at the checkout process. (Mainland UK ONLY).
Orders placed before 1pm (Monday to Friday) using the Royal Mail method will be despatched the same working day where possible. We offer the "Tracked 24" and "Tracked 48" delivery options. Orders place after 1pm (Monday to Friday) will be despatched the next working day where possible. Orders placed on Saturday or Sunday will be despatched on the next working day.
PLEASE NOTE: During Bank Holiday, Easter & Christmas periods and severe weather conditions, services may be delayed, please contact us for more information at the time of placing your order. Charges include postage and packaging costs as standard.
Extended Area Surcharge Zone 1:
Some areas of the UK are covered by an extended area surcharge and a longer delivery schedule. Delivery charge for these areas when using the courier service is £25.00+VAT. with an estimated 2-3 working day delivery time. Royal Mail charges will be calculated at the checkout process. Addresses with these postcodes will not be eligible for the free shipping option. Check if your postcode is listed below:
AB10-16, AB21-25, AB31-32, AB39, AB41, AB42-45, AB51-52, AB53-56, IV1-20, IV21-28, IV30-32, IV36, IV40, IV52-54, IV63, PA21-33, PA34-40, PA80, PH3-13, PH15-26, PH30-41, PH49-50, KA18-19, KA26, KW1-14, FK7-21, KY99, DD8-11, TD, DG
Extended Area Surcharge Zone 2:
Some areas of the UK are covered by an extended area surcharge and a longer delivery schedule. Delivery charge for these areas when using the courier service is £40.00+VAT. with an estimated 2-5 working day delivery time. Royal Mail charges will be calculated at the checkout process. Addresses with these postcodes will not be eligible for the free shipping option. Check if your postcode is listed below:
HS1-9, IV41-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Estimated Delivery & Lead Times:
Some products such as kits, package deals, pre-order and non-stock items may have extended delivery times associated to them. Always check the product information on the specific product for more information.
International Postage:
£10.50 (Up to 1Kg) 3-5 Working Days
COUNTRIES: Republic of Ireland
£12.50 (Up to 1Kg) 3-5 Working Days
COUNTRIES: Germany, France, Denmark, Monaco, Netherlands, Spain
£13.50 (Up to 1kg) 3-5 Working Days
COUNTRIES: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Slovakia, Slovenia, Sweden
£14.50 (Up to 1kg) 5-7 Working Days
COUNTRIES: China
£17.50 (Up to 1kg) 3-5 Working Days
COUNTRIES: Romania, Albania, Andorra, Armenia, Azerbijan, Belarus, Bosnia, Faroe Islands, Georgia, Gibraltor, Greenland, Iceland, Kazakhstan, Kosovo, Krygystan, Liechtenstein, Moldova, Montenegro, North Macedonia, Norway, San Marino, Serbia, Switzerland, Tajikstan, Turkey, Turkmenistan, Ukraine
£19.50 (Up to 1kg) 5-7 Working Days
COUNTRIES: USA
£21.50 (Up to 1kg) 5-7 Working Days
COUNTRIES: Australia, New Zealand, Canada, Hong Kong, Thailand
From £23.50 (Up to 1kg) 5-7 Working Days
COUNTRIES: Rest of the World (where services available)
Please note that any custom charges are the responsibility of the buyer and not that of Aire Smart. Please check rates and prices with your own customs authority for more information.
International Courier (UPS):
From £25.00 (Upto 5kg)
COUNTRIES: Austria, Denmark, France, Germany, Italy, Netherlands, Poland, Portugal, Spain, Sweden, Belgium, Czechia, Hungary, Slovakia, Slovenia
From £28.00 (Upto 5kg)
COUNTRIES: Finland, Croatia, Estonia, Greece, Latvia, Lithuania, Romania, Bulgaria
From £40.00 (Upto 5kg)
COUNTRIES: Norway, Switzerland, Cyprus, Liechtenstien
£38 (Upto 5kg) 3-5 Working Days
COUNTRIES: Luxembourg
£52 (Upto 5kg) 3-5 Working Days
COUNTRIES: Norway, Switzerland, Liechtenstein
£70 (Upto 5kg) 3-5 Working Days
COUNTRIES: Andorra, Albania, Faroe Islands, Gilbrator, Greenland, Iceland, Moldova
£72 (Upto 5kg) 3-5 Working Days
COUNTRIES: USA, Canada
£79 (Upto 5kg) 3-5 Working Days
COUNTRIES: China, Japan
£84 (Upto 5kg) 3-5 Working Days
COUNTRIES: Turkey
£88 (Upto 5kg) 3-5 Working Days
COUNTRIES: Cyprus, Malta
£92 (Upto 5kg) 3-5 Working Days
COUNTRIES: Bosnia
£133 (Upto 5kg) 3-5 Working Days
COUNTRIES: Australia
For all other countries please contact us for a quote sales@airesmart.co.uk
Please note that any custom charges are the responsibility of the buyer and not that of Aire Smart. Please check rates and prices with your own customs authority for more information.
Due to courier restrictions on some goods (i.e. classed as dangerous goods), we are currently unable to process online orders for overseas customers with dangerous goods in their basket. You can create an online account, add your products in to your shopping basket, email sales@airesmart.co.uk to request a delivery cost and we can add this to your order for you to complete online. Otherwise email sales@airesmart.co.uk to order.